Frequently Asked Questions
Serve Me A Question - I’ll Volley You An Answer
Q: Why should I have coaching lessons with IMpossible squash?
Ans: Our coaches are professional with years of coaching experience. The sessions will be designed according to the player's level. We have also attained high level of sports achievements and are willing to share with you our experiences.
Q: Do I need to be at a certain athletic level to train with IMpossible Squash?
Ans: No, we accept students at all levels. No matter you are new to the sport, wanted to pick it up since you left it for a while, or bring your game to another level, you are more than welcome to contact us for a lesson.
Q: What equipment do I need?
Ans: You'll need a squash racket and a pair of non-marking indoor shoes. If you are under 19, you'll need a pair of squash protective googles. If you don't know where to get it, feel free to message us to know more!
Bring your water bottle too:)
Q: How do I book and pay for the lessons?
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Ans: Please submit your lesson request to us through filling in the Request A Lesson Form. Our team will get back to you shortly to confirm the availability and arrangement.
You can pay the lesson fee through Payme, FPS or bank transfer to our coaches. You can either pay after your lesson has been confirmed with your coach or on the day of the lesson.
Q: What are the arrangements for lessons under severe weather signals announced by the Hong Kong Observatory?
Ans: Unless otherwise notified, the following arrangements will be made in case of the severe weather signals below:
1.) Black Rainstorm Warning Signal:
In case the above announcement is issued when the lessons are proceeding, all lessons will be proceeded as scheduled.
In case the above announcement is issued two hours before the start of the lessons, the lessons will be cancelled.
(In case the Black Rainstorm Warning Signal is cancelled two hours before a lesson starts, the lesson will be held as scheduled. Participants should consider the actual weather condition and contact your coach if needed.)
2.a. Pre-No. 8 Special Announcement (an advance notice to the public issued by the Hong Kong Observatory when the Tropical Cyclone Warning Signal No. 8 is expected within two hours):
In case the above announcement is issued when the lessons are proceeding, the lessons will be proceeded as scheduled.
In case the above announcement is issued before the start of the lessons, the lessons will be cancelled.
2.b. Tropical Cyclone Warning Signal No. 8 or above:
In case the above signal is issued, all lessons will be cancelled. (In case the Tropical Cyclone Warning Signal No. 8 is cancelled two hours before a lesson commences, the lesson will be held as scheduled. Participants should consider the actual weather condition and contact your coach if needed.)
Lessons cancelled due to severe weather conditions will be rescheduled at no cost. You can reschedule your lesson by contacting your coach or at impossiblesquash@gmail.com.